Every client has his particularities and his own expectations. For that reason, PMB Services personalizes its prestations, from the collect of your needs to the handle of your software PMB.
Our sales team listens carefully to all your needs, in order to understand the management of your organization. With regular exchanges, our experts help you to choose the solution that fits perfectly your needs. They also can show you how PMB works and all its functionnalities thanks to personalised demonstrations.
Our systems and network administrators control, monitor and optimize the hosting of our customers' databases PMB. They are always keeping an eye on the controling boards to make sure that the data servers work properly. By giving us the hosting of your databases, you make sure to beneficiate of a secured and good quality computer maintenance.
All the trainers who work in PMB Services have been librarians or documentalists. As a consequence, they understand perfectly your needs and your expectations. They are pedagogue, attentive and always in a good mood ; they do not hesitate to share one of their 1000 tips about PMB to help you in your use of the software and are a real support to set your database up and personalize its functionnalities.
Some of our technicians are specialized in the recuperation, transfer and conversion of your data in order to make your datas perfectly compatible with PMB. They are very experimented, they analyze the way you and your team work in order to integrate all your datas in PMB without any loss. Because they are extremly serious, they guarantee a data transfer perfectly conform to your uses.
Our webmasters and webdesigners advice you about the organization and the ergonomy of your documentary portal. Once they have analyzed your needs, they can make design propositions which take into account your requirements. Your documentary funds and your actualities are highlighted so that the communication and the transmission of information are much more easy.
Our After-sales and Production team support PMB users on everyday aspects : the software functionnalities, the hosting and the maintenance of your PMB, the diagnostic of the various anomalies… High skilled, the After-sales Service and Production collaborators are the privileged contacts of our customers who have subscribed to a hosting and assistance contract.